When Campus Federal Credit Union installed Louisiana's first Interactive Teller Machines back in 2014, members quickly voiced one recurring concern: privacy. A traditional teller can read the room and naturally soften or raise their voice, but a remote ITM teller has no idea how loud they sound in the branch — a gap that acoustic panels, absorptive materials, and background music could only partly close.
Read MoreFrom the top of the Prudential Building in Boston, Massachusetts, Dr. F. Joe Pompei, inventor of the Audio Spotlight® Technology, shares the story of how he developed his groundbreaking directional sound technology.
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